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    Glossary
Here are some useful SurveyShare terms and their definitions. You may want to bookmark this page as you review our site.
Academic Templates:
Academic Templates are survey templates created by the SurveyShare team that provide you with a collection of questions and possible responses. The overall topic of these academic questions and answers relates to the educational process in some way. For example, we offer course evaluation templates that college professors might want to use with their students.

Active:
If a Survey is Active, respondents can go Online and take the survey. A survey becomes Active when you Activate it. It remains Active until the Survey’s Expiration Date has passed.

Activate:
When you activate a survey, respondents can go Online and take it. If you have chosen to have e-mail invitations sent to your potential respondents, they will be sent when you Activate you survey.

Address Book:
The Address Book is your personal database of potential survey respondent's e-mail addresses. Every time that you enter an e-mail address into the SurveyShare system, it is added to your Address Book.

Address to Take Survey:
The Web address (URL) that respondents use to participate in your survey is called the 'Address to Take Survey', or the 'survey URL'. You can use SurveyShare to email this web address (URL) to your respondents, or you can distribute the URL yourself.

Addressing Management:
Addressing Management is a Survey Option that allows you to associate e-mail addresses of potential respondents with your survey. If it is a Private survey, only those respondents who provide one of these e-mail addresses will be allowed to take the survey. If you choose to have SurveyShare send out e-mail invitations to your potential respondents, it is the e-mail addresses that you have associated with the survey via Addressing Management that will receive e-mail invitations.

Aggregate Results:
When you click on the link that reads View Results on the Survey Control page, it displays the Aggregate Results of your survey. This view of the data shows you how many people chose each response option. It does not show you how each individual responded to your survey.

Anonymous Unsecured Survey:
For an anonymous unsecured survey, anyone who knows the Web address (URL) of the survey may respond to it. No identifying information is required to take the survey, which means a respondent could conceivably take the survey multiple times. SurveyShare offers four types of online surveys. The other survey types prompt the respondent for an email address or a password before they are allowed to participate in your survey. The Anonymous Unsecured survey type often has the highest response rate, since people are may be reluctant to supply their email addresses, and may not know your survey's password.

Blank Slate:
When you create a survey from a blank slate, it means that you do not use a predetermined template of questions and answers. Instead, you create all of your own survey questions and potential responses.

Business Templates:
Business Templates are survey templates created by the SurveyShare team that provide you with a collection of questions and possible responses. The overall topic of these questions and answers relates to the business world in some way. For example, we offer a number of customer satisfaction templates that a business owners or managers might want to use with their customers.

Closing Statement:
After a respondent submits a survey, a confirmation page will appear to thank them for participating. This confirmation page can optionally include custom text that you create. Besides thanking them for participating, you may wish to invite them to visit your Web site or send you an e-mail message. You may also want to include information about how and when you will be distributing the results of the survey.

Create Survey:
This is the link that you follow to create a new survey.

Created On
This is the date on which you created your survey.

Cross tabulation:
Cross tabulation allows you to see how the respondents who answered one question in a certain way answered a second question. The technical definition of a crosstab is a table that displays the joint distribution of cases on two variables.

Custom Logo:
If you have a custom corporate, organizational, academic or personal log in a web-friendly format such as JPG, or GIF, then you can upload this logo to appear at the top of your survey. Deploy:
When you Activate a survey, the survey is deployed.

Expiration Date:
The Survey Expiration Date is the date when the system will stop collecting responses to your survey. You can adjust a survey’s Expiration Date at any time. You can turn surveys on and off by adjusting the Expiration Date

FAQ:
Our FAQ (Frequently Asked Questions) page provides a large amount of information about SurveyShare, organized into a convenient questions-and-answers format.

Help:
There is a variety of information available from the Help section. This information includes site policies, site map, FAQ, Quick Tour, prices and features of each account type, and contact information.

Home:
This is the main page that welcomes you to SurveyShare. From the Home page, you can log into SurveyShare, and then access the rest of the Web Site. The Web Address (URL) of the Home page is http://www.surveyshare.com.

Individual Results:
This view of the data shows you how each individual responded to your survey.

Item Bank:
SurveyShare allows you to combine questions from a number of templates, and/or your previous surveys. You can start a new survey from the Item Bank by clicking the 'Create Survey' link in the orange menu bar. You can also use the Item Bank to add survey items to a survey you are editing. There are two steps to using the Item Bank. In step one you select surveys, and/or templates. In step two you select specific items from the resources you picked in step one. The Item Bank process finishes on the screen that lets you edit surveys.

Launch:
When you Activate a survey, the survey is Launched.

Mailing List:
A mailing list is a collection of e-mail addresses that you can create within the SurveyShare system. You can add or delete e-mail addresses from a Mailing List at any time. You can also create multiple Mailing Lists. Creating a Mailing List can save you a large amount of time if you plan to send survey invitations to a group of people on multiple occasions. Make sure that you have a person's permission, or know that they will want to receive your invitation, before you add them to your Mailing List. You can create a Mailing List by clicking on the "Address Book" link in the orange bar near the top of the screen on every SurveyShare Web page.

Off:
If a Survey is Off, it is not Active. This means that respondents cannot go Online and take the survey by visiting the survey's Web Address (URL).

On:
If a Survey is On, it is Active. This means that respondents can go Online and take the survey by visiting the survey's Web Address (URL).

Opening Statement:
The Opening Statement is optional text that appears to respondents before they take your Survey. This custom text can introduce your survey to potential respondents, and briefly describe the purpose of the survey and how the collected data will be used. A friendly, welcoming tone is probably most appropriate. If the respondents will derive any benefit from responding to the survey, that benefit should be described.

Other Templates:
Other Templates are simply SurveyShare survey templates with topics that don't easily fit into either the Academic or Business categories. Many of these relate to common social, political or cultural activities.

Page Break:
A page break is a divider between two respondent screens. You can use the page break feature to create multi-page surveys.

Password Lookup:
If you have forgotten your username or your password, don't worry! Just follow the Password Lookup link that appears in the SurveyShare Login box on the Home page.

Password survey:
For a password protected survey, your respondents are not prompted by SurveyShare for their email addresses. Instead, SurveyShare asks them to provide a survey password you have specified. It is possible for participants to respond multiple times to a password survey, since all respondents are asked to provide the same survey password.

Potential Respondents:
A potential respondent is anyone who may take your survey. If it is a Private Survey, the potential respondents are those people whose e-mail addresses you have associated with your survey via Addressing Management.

Private
For a Private survey, only those people whom you specify may take the survey. When a respondent begins a survey, they are asked to input an e-mail address. If this e-mail address matches one of the e-mail addresses that you have associated with the survey, they are allowed to take the survey once, and only once.

Public:
If a survey's Type is Public, anyone who knows the Web address (URL) of the survey may respond to it. Although each respondent is asked to enter an e-mail address, a respondent could conceivably take the survey multiple times by entering different e-mail addresses.

Quick Tour:
Our Quick Tour is designed to give you a fast, efficient overview of the features of SurveyShare, and how to utilize them. You can access the Quick Tour from our home page, by clicking on the words "Quick Tour" near the top of the page. You can also access the Quick Tour from the SurveyShare Help section.

Resources:
SurveyShare provides a wealth of prescreened and evaluated online survey resources and survey books. No other survey tool has as extensive a listing of rated survey books and resources.

Respondent:
A respondent is someone who takes your survey.

Share:
In this area, you can share surveys, and survey results, with other SurveyShare members.

Sign-up:
New users can follow this link to register for SurveyShare.

Spam:
To spam someone is to send them unwanted or unsolicited e-mail messages. It is against the SurveyShare terms of service policy for users to use the system to spam others. Please see our Spam Policy for more information.

Skip Patterns:
Skip patterns are the sequence of questions asked and skipped. For instance, if a respondent answers a question that indicates he did not vote in the last election, you can opt to "skip" items regarding how s/he voted in the last election. To implement a skip pattern, you must deploy a multi-page survey. You cannot implement a skip pattern within a single screen. You can create a multi-page survey with a page break.

Survey:
A survey is a collection of questions and possible responses, which you create through our SurveyShare tool. The content of the survey questions is up to you, though you are welcome to utilize our tried-and-tested templates as the basis for your surveys. You can create a survey by clicking on the "Create Survey" button on the SurveyShare homepage, or by clicking on "Create Survey" on the orange bar near the top of the screen on every SurveyShare Web page.

Survey Completion Action:
When respondents complete your survey, you can opt to show a closing statement, share survey results, or redirect them to your Web site.

Survey Control:
Survey Control is the "main control panel" that enables you to manage your surveys. There are many options to choose from and a great deal of information accessible from the Survey Control page. This is where you go to edit a survey that you have already created, or to view your survey’s results as they are collected.

Survey Information:
If you click on a survey in the Survey Name column on the Survey Control page, you will be able to review information about that survey including the survey name, number of questions, Opening Statement, Closing Statement, survey Web Address (URL), and Expiration Date.

Survey Invitation:
The survey invitation is an e-mail message that SurveyShare sends when you Activate your survey to the e-mail addresses that you have associated with your survey via Addressing Management. You may choose to include a custom message that you create for your potential respondents. Survey invitations contain your custom message, a link to the survey Web address (URL), and instructions that explain how to take your survey.

Survey Name:
Your Survey Name is a large heading near the top of your survey as it appears on the SurveyShare website. It should be only a few words long and should clearly state the purpose of the survey.

Survey Options:
Survey Options allows you to control a variety of things about your survey. Before activation, Survey Options allows you to change your survey name, survey type, and optional opening and closing statements. You can also control the e-mail addresses associated with the survey and edit your custom survey invitations. After you activate your survey, Survey Options allows you to send e-mail follow-ups to your respondents and change other choices that you have made. Except for changing the questions on your survey, this is where you can control everything about your survey.

Survey Page: A survey page is a single screen of items that a respondent will see. The vocabulary 'survey page' is synonymous with 'survey section'. Most short surveys are best conducted on a single survey page, however SurveyShare allows users to create multi-page surveys. You are given the option to break surveys into as many pages as necessary. Just look for this page break icon when editing your survey: . This option is especially important for those who want to create surveys with skip patterns. [more information about skip patterns]

Survey Preview:
Clicking on the Survey Preview link will pop open a new Browser window and show you what your survey will look like to respondents. It is good to double-check that everything is okay by clicking on Survey Preview link before you Activate your survey. When you Preview your survey, you will see “Close this window” links that your respondents will not see. Other than these “Close this window” links, you will see your survey exactly as your respondents will.

Survey Results:
After your respondents have completed the survey, that data will be available to you in both text and graphic form as part of the Survey Results page.

Survey Theme:
SurveyShare provides customers with an ever-increasing number of color themes and custom backgrounds, which allow you to control the appearance of your survey.

Survey Type:
Survey Type determines who can take your survey. SurveyShare offers four types of online surveys:
  • Public - For a public survey, anyone who knows the Web address (URL) of the survey may respond to it. Although each respondent is asked to enter an e-mail address, a respondent could conceivably take the survey multiple times by entering different e-mail addresses.
  • Private - For a private survey, only those people whom you specify (via the Address Management page) may take the survey. When a respondent begins a survey, they are asked to input an e-mail address. If this e-mail address matches one of the e-mail addresses that you have associated with the survey, they are allowed to take the survey once, and only once.
  • Anonymous Unsecured - For an anonymous unsecured survey, anyone who knows the Web address (URL) of the survey may respond to it. No identifying information is required to take the survey, which means a respondent could conceivably take the survey multiple times.
  • Password - In order to make sure that only the appropriate people respond to you survey, you can create a password for them to provide as they access your survey. For a password protected survey, only those people who know the survey password you specify and the Web address (URL) will be allowed to take the survey.
Survey URL:
The Survey URL is the worldwide Web address where respondents can find and take your survey.

Survey Web Address:
The Survey Web Address is the same as the Survey URL.

SurveyShare 1.0:
SurveyShare 1.0 is the older version of the SurveyShare Online Survey tool that was operational before March 7th, 2003. If you were a SurveyShare 1.0 customer, you can access your old survey results by following the link that says “Click here to access archived SurveyShare 1.0 data” on the Home page. You can also import your SurveyShare 1.0 surveys as templates into the SurveyShare 2.0 tool. Just click on the link that reads “Used SurveyShare 1.0? Copy your SurveyShare 1.0 surveys!” that appears on the Create Survey page.

SurveyShare 2.0:
SurveyShare 2.0 is the current version of the SurveyShare Online Survey tool. It has been operational since March 7th, 2003.

Template:
A template is a basic sample survey that SurveyShare has created for you to use as the basis for your own surveys. You can add, delete, or modify questions (and associated responses) from the template as you create your own survey. You can also change the order of the questions. After you have created a survey of your own, you can later use that survey as a template for another survey by selecting Survey From One Of Your Past Surveys on the “Choose a Template for Your Survey” page.

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